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Home » Business » Communication » Dealer Locator

Randy Harmat
Article written by Randy Harmat

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Dealer Locator

Submitted by Randy Harmat
Wed, 11 Feb 2009

Many large companies provide a way for users to find their local stores, dealers, or authorized resellers. The problem is that these sections are usually hidden from the search engines behind search submission forms, java scripted links, html frames, and Flash interfaces. For many national or regional chain stores, providing dealer-locator services with robust maps, driving directions and proximity search capability is outside of their core competencies, and they frequently choose to outsource that development work or purchase software to enable the service easily.

We at Ansafone can help such organizations with our Dealer Locator service. With the help of this service we provide the exact location of your shop or store to your customers. Our professional Telephone Agents at Ansafone answer your line and provide callers with the location of your store centre or dealer.

This service has a very simple working scheme. We provide you with a local or toll free number to be published for inquiries as to the location of your dealers, agents, or service centers. When a person calls on such number it is answered by trained agents. Agents request the zip code of the caller, access a preprogrammed database of your sites and relay the location of the nearest site to the caller. If you want multiple locations to be found, this service provides the ultimate customer care and convenience.

The unique features of this service are:

1. We can locate any geographical area in the United States or Canada by utilizing a Zip/Postal code
2. Your site locations can be imported from a wide variety of industry standard file formats.
3. Location lookups and responses can be customized to fit your particular
specifications.

Such store, dealer and office locators have become essential applications on business and consumer Web Sites. Retailers, hotels, banks, insurance companies, restaurants and other businesses use locators to help drive customers and prospects to brick and mortar locations to obtain services, shop and buy. In addition, locators are excellent for promoting brand and increasing visibility for a business. But it is very important to choose the correct locator. If the locator is not designed with the needs of both the business and end user in mind, failure rates can be very high.

Sometimes customers are unable to understand how to use locator or application or locator provides inaccurate locations. As a result, the customers get frustrated and look for some other competitor. As explained earlier Ansafone Dealer Locator is very simple to understand so there is no question of confusion. We take proper care and see that no customer is ever misguided.

A few tips may be followed to optimize the store locaters for local search. There must be links which search engines can follow into all the store location pages. You’ll need to provide a web page for every city with your stores, and you may have to generate a small hierarchy of pages to link out to pages for all locations, depending upon how many total locations you have. It’s preferable to create a stand alone page for each and every location, so that each of those pages will be made to be very specifically relevant to the city, zip code and local area. Consider designing each location’s page as a sort of profile of information about that particular store and make the store’s profile as unique as possible.

 

Randall J. Harmat is the President of Ansafone Communications a full state of art Call Center Company located in downtown Santa Ana, CA. During his tenure, Ansafone has succeeded in its quest to recruit and retain a premier management team making it one of the fastest growing companies in California.


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