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Demystifying Myths About Working With Offshore Virtual AssistantsSubmitted by MANEET PURI Thu, 26 Mar 2009
Offshore outsourcing has become a very popular trend in the corporate circles. Offshore outsourcing enables business enterprises to acquire professional services for their business proceedings at cheaper rates so that they can expand their profit margins and increase business revenue.
However, there are some skeptics who do not realize the benefits of offshore outsourcing to virtual assistants and continue to advocate against it. Here are some common misconceptions regarding outsourcing work to offshore virtual assistants and explanations for the same. Cheap Prices get you Low Quality Many people believe that you only get what you pay for i.e. if your virtual assistants charges less, the quality of the deliverables will be poor as well. However, this is not true. Virtual assistants in offshore countries are skilled professionals who have considerable experience in the industry and expertise of their job. There are virtual assistants available for a variety of work processes be it regular data entry, data processing and management tasks, administrative tasks, business support functions or project management. The professionals can be at par with anyone else in your home turf, just that their hourly rates are lesser than assistants here. They provide seamless services and that too at cost effective rates. Thus, even at extremely cheap rates, you can receive high quality deliverables. Differences in Time Zones create a problem Virtual assistants located in offshore countries work according to their standard time and complete the work well in time. In fact, many offshore virtual assistants are located in the eastern countries which is directly opposite time zones. This lets them complete the designated work before the business day starts at the client end. As a result, when you start your work day, you don't have to work till the evening for the work completion. Rather, they will be completed beforehand. Cultural Differences take a toll In the era of globalization, all countries are familiar with the standard work ethics and cultures. Offshore virtual assistants are professionals who have substantial experience of working with many worldwide clients. Thus, they have a thorough understanding of what business proceedings are like across the world. Moreover, English is the official medium of instruction on countries like India. Thus, virtual assistants from there are well versed in the language and are able to communicate effectively. Communication is difficult Though the client and the virtual assistance service providers are located in different geographical regions, communication remains as seamless as can be. This is because of internet and other technologies. You can keep in touch with your offshore virtual assistant through emails, instant messengers, skype and even phone calls, though that may get a little expensive. The internet has made the world a smaller place. In fact, you can also arrange video conferences over the web and make your virtual assistants a part of your regular business proceedings. Risk of Data Security Often when give virtual assistants access to confidential business and personal information, they are concerned about the confidentiality and security issues. However, this is taken care of by the agreement. Before you hire the virtual assistants, sign an agreement with them that states they are not allowed to share or misuse the data that they work on. This guards your security interests as well.
Maneet Puri is the director of LeXolution IT Services, an eminent offshore KPO company that provides a plethora of administrative and business support services. Some of the excellent services provided by the company are virtual assistance, internet market research and data processing and management services.
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