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Home » Business » Customer-service » Infrastructure Management Services - Latest Trend of Offshoring

johnmak
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Infrastructure Management Services - Latest Trend of Offshoring

Submitted by johnmak
Fri, 19 Jun 2009

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One traditionally relates offshoring, specifically in India, with either applications development and maintenance or business process outsourcing based services. These two have been around for a long time and were the primary drivers that encouraged companies to outsource their operations, while making sure a higher quality of service at lower costs. Of late, a latest trend which is gaining enormous potential and is effectively considered the third wave of outsourcing is Infrastructure Management Services.



Infrastructure management services is business to business service that covers the entire aspects of maintenance and monitoring of clients IT infrastructure; inclusive of networks mailboxes, servers, VOIP, data centers, etc. All this can be done either on site or remotely from a NOC. The growing interest is going to be fueled by transforming customer and vendor perspectives towards the infrastructure management services and advancement in technology over the last few years.

In today's explosive business world, enterprises face considerable challenges in scaling and maintaining their global IT infrastructure. To meet these challenges, companies are offering focused solutions in core infrastructure areas for developing and managing the enterprise IT infrastructure comprising lifecycle services in datacenter management, database management, desktop management, and web operations. Companies are having domain expertise that spans a diverse set of systems and technologies within an organization's enterprise IT infrastructure.

By using robust delivery model, standardized tools, proven methodologies, and mature processes for enterprise infrastructure management services, an enterprise can achieve cost efficiencies and accelerated time to delivery. With the advent of the Internet, more and more CTO's are comfortable with offshoring infrastructure operations to an experienced vendor, who doesn't essentially have to be located in the same city.

Quite clearly,
infrastructure management services
is gearing up to be not only an effective means for CTO's to make sure reliability and availability of their IT infrastructure when keeping operations costs in mind.

Patni offers focused solutions in core infrastructure areas and leverages its proven IT infrastructure assessment tools and methodologies to design solutions that are closely aligned to the client's business technique. Patni's comprehensive, industry-leading portfolio of infrastructure management services guarantees high reliability, round-the-clock availability, remote manageability, and optimum scalability.

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