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231: 3 Essential Elements of Operating a Successful Business (352 views)

by Guest
Have you ever imagined what it would be like to live your dream? A good place to start would be to recognize that there are three elements, and only three elements, that separate success from failure...

1 votes | Oct 21st 2005 | 691 Words | Get Html Code | Read More

232: Writing The Book On Great Customer Service (638 views)

by Guest
Q: One of the big chain bookstores recently opened up near my small book store. Already I can see my business starting to decline. Is there anything I can do to compete with the bigger store or should..

0 votes | Oct 21st 2005 | 961 Words | Get Html Code | Read More

233: Make An Action Plan To Improve Customer Service (513 views)

by Guest
Customer Service is a critical factor for keeping your clients coming back and ensuring they’ll refer you to others. Growing your business will be a difficult task at best if you don’t perform, meet and..

0 votes | Oct 21st 2005 | 409 Words | Get Html Code | Read More

234: A Guide For Customer Service Training Tools (561 views)

by Guest
Let’s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don’t have great customer service skills, it doesn’t matter. Customer service..

0 votes | Oct 21st 2005 | 449 Words | Get Html Code | Read More

235: Focus On Results - Not Money (226 views)

by Guest
Are you in sales management for the money? Of course you are - and that’s fine but you must not lose sight of what will get you the money you are after. Developing the plan, implementing the plan and..

0 votes | Oct 21st 2005 | 689 Words | Get Html Code | Read More

236: How To Avoid Being A Victim Of Ebay Buyer’s Fraud. (413 views)

by Guest
From everything you’ve heard about the risk of fraud on eBay, you might think it’s only buyers getting scammed – but you couldn’t be more wrong. Here are a few common scams that sellers fall for every..

0 votes | Oct 21st 2005 | 496 Words | Get Html Code | Read More

237: The Pros and Cons of Pay-for-Performance (255 views)

by Guest
What is Pay-for-Performance? In times of economic downtown, sales are down, profits shrivel up, and unemployment is on the rise. Companies, in order to survive, are turning to forms of pay that are not..

0 votes | Oct 21st 2005 | 549 Words | Get Html Code | Read More

238: Mastering Challenging Service Situations (289 views)

by Guest
During the course of everyday business, many of you encounter unsatisfied customers. How you and your staff handle these situations, will shape your service image and ultimately your bottom line. How..

0 votes | Oct 21st 2005 | 388 Words | Get Html Code | Read More

239: How To Think Like An Ebay Powerseller. (167 views)

by Guest
So what’s a PowerSeller? PowerSellers are the people on eBay who’ve made it, recognisable by the little ‘PowerSeller’ badge next to their name. You’ve probably seen these people around – and to succeed..

0 votes | Oct 21st 2005 | 512 Words | Get Html Code | Read More

240: Building a Strong Business Relationship (665 views)

by Guest
When it comes to business and sales, building a strong relationship is critical. The stronger your relationship is with your customer, the more likely they will be to refer you business. Every day, make..

0 votes | Oct 21st 2005 | 532 Words | Get Html Code | Read More

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