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Home » Business » Sales » A Goofy Christmas Mistake You CAN'T Make With Customers

kimduke
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A Goofy Christmas Mistake You CAN'T Make With Customers

Submitted by kimduke
Tue, 6 Jan 2009

I love Christmas.
I love the decor, the songs, the cheesy Christmas specials (my favorite is the Charlie Brown Christmas), my mom's shortbread, visiting with friends and family and having mulled wine after cross-country skiing. I love it all!
This fa-la-la-la-la atmosphere can lull you into making one of the GOOFIEST mistakes I see people making with their customers.
What Is The Goofy Christmas Mistake?
Sending Christmas cards and presents to your clients.
You know what I'm talking about here.
The dreaded fruit basket.
The frightening fruit cake.
The dried-out gingerbread house.
The Costco cheese platter.
All mixed in with 12 million Christmas cards that are strung out on a string across your client's office. Or worse - some lame e-card that says Seasons Greetings.
If you're doing this - you are breaking the GOLDEN SALES DIVA RULE.
Thou shall not BLEND IN WITH THE MASSES.
Listen lady.
I know you love your customers. However, giving them something at Christmas when they are swamped with a bunch of Christmas goodies - DOES NOT MAKE YOU STAND OUT.
So What Does Your Diva Want You To Do?
Send something in January.
Why? Well - the fun is over and the bills start to pour in. The credit cards are full, it is cold outside and your client is starting to feel a little grouchy.
Here's where YOU come in.
You're going to send something FUN in the mail to them - a cool gadget, a magazine subscription for their favorite hobby, a ticket to the opera - whatever would float their boat. Or you'll take them for lunch and give them the scarf you found for their Paris trip. Make it personal.
And you're only going to send it to your TOP 10% of your clients. Remember -the clients who are responsible for keeping you in business with their referrals and purchases. (The ones you'd have a panic attack over if they went to your competition)
Your client will love you for it.
You will stand out in the crowd.
And you've created an opportunity for starting the year off on a positive note.
So there.
Love from your Christmas Sales Diva,
Kim
P.S. I need a favor from you! Can you please send this e-zine to as many of your friends, clients and business associates that you can think of? Just think how much they will LOVE YOU! And encourage them to sign up for my weekly tips - they get a 30 page report on the 5 Biggest Sales Mistakes Women Make! All they have to do is sign up at http://www.salesdivas.com/tips. Thanks Lady!

 

Kim Duke, The Sales Diva, provides savvy, sassy sales training for women small biz owners and entrepreneurs. Kim works with clients internationally, showing them The Sales Diva secrets to success! Sign up for her saucy and smart FREE e-zine and receive her FREE Bonus Report "The 5 Biggest Sales Mistakes Women Make" at http://www.salesdivas.com


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