Business VOIP & Traditional Telephone System – A comparison

Voice over Internet Protocol or VOIP is nothing new to us. With an increasing number of broadband subscribers all over the world, the number of VOIP users has also gone up in recent years.
Technically, VOIP is a series of transmission technologies responsible for voice communication over IP networks like packed-switched networks and the internet. VOIP systems are integrated with traditional public switched telephone network (PSTN) to establish transparent voice communication all around the world.
IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, hosted IP and broadband phone are also other terms used to describe the same technology.
Business owners and corporations have welcome VoIP systems whole-heartedly. However, a VOIP solution for business is not much different from residential VOIP; the only difference is it involves a PBX to offer advanced features like desk to desk calling, extension management, automatic pick up, conference calling and much more.
Advantages of Business VoIP over Traditional Phone System
Why should a business owner go for business VOIP solution? How is it different from traditional public switched telephone network? Let’s compare the VoIP phone service with traditional phone service and check the advantages and disadvantages of both the systems:
Clarity of voice:
Voice quality is one of the main features of voice communication process. Traditional phone system provides excellent voice quality in general, unless something adverse happens to the system. Bad weather, lightning and other electrical interference may create unwanted spikes and damage voice quality. These are temporary problems.
In VoIP, voice quality is influenced by a number of factors. Your VoIP service provider, internet connection, equipment etc. have a direct role in determining the quality of service. Reputed VoIP service providers can guarantee quality service.
Dropped call rate:
Drop call probability is very rare in traditional phone system, but it can be an issue. Sudden traffic increases, data congestion, bottlenecks in a network and internet problems can result in dropped calls. However, a quality service provider can eliminate drop calls and offer their clients uninterrupted voice communication over hosted IP.
Call charges:
Long distance calls are costly in the traditional telephone system, whereas, with IP telephony, it is much less expensive and free within the network. You should contact relevant service providers to learn more about the call rates in detail.
Maintenance cost:
Traditional phone systems need regular maintenance; and repairing costs can also be high. A poorly maintained PSTN may suffer from poor voice quality. On the other hand, internet telephony system requires less maintenance, and the maintenance cost is not so great.
Moreover, with Session Initiation Protocol or SIP trunk, IP telephony systems offer a transparent voice communication. SIP standards enable the PBX to be connected with traditional telephone system and thus eliminate many technical complications.
To understand the benefits of business VoIP system, work with a reputed VoIP service provider who not only guarantees quality, but k up to date in the latest developments in the field.