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Home » Computers » Software » What is Bug and Defect Tracking?

JohnSrn
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What is Bug and Defect Tracking?

Submitted by JohnSrn
Fri, 13 Mar 2009

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A bug tracking system is basically a software application that is meant to help programmers, businessmen and quality assurance to always keep track of software bugs in their work. They work together with the defect tracking system which is a software system as well.

Bug tracking software systems allows user to directly access or enter bug reports directly. Some of these services are only used by companies doing exclusive software services and development only.Basically, the bug-tracking as well as the defect tracking systems work best with other software project management applications.

You might be asking yourself why you might need to use these tracking devices, but believe me, they are extremely important and valuable especially in software development and they are largely used by those companies developing software products. The systems will bring you a full cycle especially for a bug tracked through a bug tracked through the status assigned bug.

Both bug and defect tracking systems are data based oriented and therefore they have the ability of recording facts about known bugs. the details in the recorded information include the exact time when the bug was recorded, the program behavior as well as the procedure and details on how to reproduce the bug, and the name or rather the general identity of the person who reported the incident as well as the progress on trying to fix it; for example if the programmers are already in place.

A bug and defect tracking system allows the bug to be configured to another status or even to be deleted if need arises. The basic importance and benefit of the tracking systems is that they bring out a clear overview of software development requests and their nature.

Basically in a corporate environment a bug tracking system will be used to generate reports on the major results of programmers at fixing bugs. However, this may not yield accurate results since bugs have different levels of severity and complexity.

The complexity of fixing the bug might not be directly related to the severity of the bug. There might be several opinions from programmers, managers and architects and thus the occurrence of the inaccuracy.

There is also this local bug tracker which is basically a computer program used by application support professionals to keep track of software developers. This system allows support professionals to track bugs in their language and not the developers’ language.

Some trackers work well and together with distributed revision control software. They allow bug reports to be easily read and accessed or even added to database or much more updated while the developer is offline.

It is therefore important that, when reporting bugs ensure that you are submitting actual facts, in this case the bug will be fixed faster and more conveniently. Show the bug to the programmer; let them watch you do everything. This will be convenient enough than just reporting the matter without any demonstrations. The tracking systems are extremely useful and you should not at any time doubt these services.

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