Keller Williams Real Estate Ranks Highest Among All Realty Companies

This study measured the customer satisfaction of home buyers with the largest real estate firms. Overall satisfaction is determined by examining three factors for the home buying experience: Agent (65%), office (21%) and services (13%).

Keller Williams achieves a score of 831 on a 1000 point scale and receives the highest ratings from customers in all three factors. Following in the rankings are Prudential and Coldwell Banker.

When buying a home, customers particularly appreciate agent professionalism, responsiveness to calls and e-mails, and the agent’s skill in locating and showing properties in the appropriate price range. All of these are areas in which Keller Williams excels according to Jim Howland, senior director of real estate and construction practice at J.D. Power and Associates.

The 2008 study includes 3,670 evaluations from 3,205 respondents who bought a home between April 2007 and June 2008.

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Eric Nichols and Kathy Haggerty – www.SearchPittsburghHomes.com
Pittsburgh’s Premier Home Search Website
Keller Williams Real Estate Professionals - Gallery Drive, McMurray Pa 15317
Office: 724-941-9400 Eric Cell: 724-413-6983 Kathy Cell: 412-983-5531