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» ArticleTrader Forums » ArticleMS » Support » Contact Form Not Working
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Contact Form Not Working
This member is currently offline yaniv
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Hi,

The contact form on my new ArticleMS site is not sending out any emails.
There's no error. After filling up the form and clicking the Submit button, I get a 'success' message, but there's no email...

I've checked that I had typed the correct email address under 'Site Email Address'.

Any ideas?

Thanks.
Posted Jul 15, 2009, 9:08 am
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Any help please?
Posted Jul 17, 2009, 2:06 pm
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I am having the same problem.
For some reason, the emails do not seem to send.

(I have checked ALL my settings, have checked my spam folder, and have tried different email address)
I have searched the forum, but have not found a solution...

Any help would be appreciated.

(http://articles.clantech.org/contact/)
Last edited Jul 17, 2009, 9:09 pm by EliteAce
Posted Jul 17, 2009, 9:09 pm
This member is currently offline Anne Kirrin
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What is the url??
.........................
Anne Kirrin is in Nepal for the month of November

ArticleMSSkins.net <<:::: New
Directory of Niche Article Sites <::::: Add your article site for free!!
Posted Jul 17, 2009, 9:23 pm
This member is currently offline EliteAce
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Who's url?
I posted mine above^^

(http://articles.clantech.org/contact/)
Posted Jul 17, 2009, 9:51 pm
This member is currently offline Anne Kirrin
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Sorry, I was referring to yaniv


in "settings" you need to put your email address in the "E-mail Reply-To Address" input area...this is the address the contact form sends to.

If it's not working, it may be your server settings and you may need to talk to support.

I tested my sites on Bluehost.com and GOdaddy.com and the contact form worked for me


EliteAce said:
Who's url?
I posted mine above^^

(http://articles.clantech.org/contact/)
.........................
Anne Kirrin is in Nepal for the month of November

ArticleMSSkins.net <<:::: New
Directory of Niche Article Sites <::::: Add your article site for free!!
Posted Jul 18, 2009, 2:07 am
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Alright, thanks.
I will give it a whirl.
:)
Posted Jul 18, 2009, 1:04 pm
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Thanks Anne,
All seems to be working now!
Cheers
Posted Jul 18, 2009, 6:22 pm
This member is currently offline EliteAce
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Apparently I was missing a file on my hosting account, which was preventing me from sending emails.
Everything's ok now.
My site works perfectly.

Thanks,
EliteAce
:)
Posted Jul 19, 2009, 2:16 pm
This member is currently offline yaniv
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Another problem:
my site is in Hebrew and the Hebrew text comes out as Gibbrish when I recieve it.
I think I need to set the mailer headers to UTF-8... Do I?

Something like that?
PHP:
$this->headers .= "Content-type: text/html; charset=UTF-8 \r\n";

If so, do I edit the mailer.php file? Where should I put this code?

Thanks again.
Posted Jul 19, 2009, 2:44 pm
This member is currently offline yaniv
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Any help please?
Posted Jul 21, 2009, 5:11 am
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@yaniv - I have the same problem - also with the mails from system (Welcome and so on)
I hope someone has a solution.
It`s not nice to have such words "grüßt" in the mails
Posted Jul 21, 2009, 9:25 am
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I've figured out how to solve the Gibbrish problem with the 'Send an email to your members' option...
You need to edit mailer.php (under 'code' folder). On line 56 add the following:
PHP:
$this->headers .= "Content-type: text/html; charset=UTF-8 \r\n";
But there's still a problem with the contact form + all other system mails... :(
Posted Jul 21, 2009, 9:31 am
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EliteAce said:
Apparently I was missing a file on my hosting account, which was preventing me from sending emails.
Everything's ok now.
My site works perfectly.

Thanks,
EliteAce
:)



Do you know what the file was called so I can tell my hosting company? I've been having the same problem with form emails on my site.

Thanks,
David
Posted Jul 22, 2009, 11:19 pm
This member is currently offline EliteAce
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Unfortunately, they did not tell me what the file was named.
Sorry
Posted Jul 24, 2009, 8:53 pm
 
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